Q: How much is bus fare?
A: The adult fare to ride Collier Area Transit is $1.50. Reduced fares of 75 cents are available to people with disabilities, senior citizens aged 65 and older, and students 17 and younger, with valid ID. Children under the age of 5 ride for free. A single fare for the Marco Express is $2.50, with a reduced fare of $1.25 for seniors, people with disabilities, and students 17 and under. Drivers cannot make change on the bus, so please have the exact fare ready when boarding. For more information regarding fares please click here.
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Q: How is the Roadway Landscape irrigation controlled?
A: Collier County Alternative Transportation Modes Department uses a digital radio system by Motorola thru a central repeater tower county wide.
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Q: Where can bus passes be purchased?
A: Bus passes (all-day and monthly) may be purchased on board from a driver during normal operating hours. They can also be purchased at the Collier Area Transit administrative office, Monday through Friday, between the hours of 8:00 am and 5:00 pm.
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Q: How are landscape projects selected?
A: The Landscape Beautification Master Plan was approved by the BCC in 2003, after roads are widened and funding is available, they are landscaped based on the completion of roadway projects.
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Q: Who maintains roadway medians?
A: If the road is a County Road and its landscaped, it's maintained by Alternative Transportation Modes Department Landscaping section. If it's not landscaped is being mowed by the Department of Road and Maintenance. Some Roadways are being maintained by Municipal Services Taxing Units (MSTU) section.
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Q: Can a Marco Express Monthly Bus Pass be used freely on all other bus routes?
A: Yes, a Marco Express monthly pass allows you to travel throughout the transit system, on any route, for the purchased month.
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Q: Where can I find bus schedules and routes?
A: Schedules and maps for the CAT Monday through Saturday routes click here and/or for Sunday routes click here.
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Q: Will the Collier Area Transit Operations facility also be used as a location for bus passengers to transfer from one bus route to another?
A: The use of the Collier Area Transit Operations facility will be limited to operations. No passengers will be able to transfer from one bus route to another at this location without the approval of a conditional use permit.
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Q: I use a wheelchair, doesn't that qualify me for door-to-door service?
A: No. Collier Area Transit's fixed route service transports a large number of disabled passengers, including but not limited to those who are confined to a wheelchair. All CAT buses are equipped with wheelchair lifts, and all drivers are trained to assist wheelchair passengers.
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Q: How do I apply for paraTransit service?
A: A completed application is required, with information provided by a licensed medical professional. Once a completed application is received, the application will be reviewed and the applicant will be notified if approved or denied for services.
Contact the CAT office at 239-649-0228, a trained Customer Service Representative will take your information and mail you an application or applications may be obtained at the Collier Area Transit office located at 8300 Radio Road, Naples, FL 34104. Assistance in completing an application is available by phone or in person.
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Q: I am certified for paratransit services in another state and I am relocating to Collier County, will my certification be accepted?
A: You may be granted a 30-day temporary certification in the Collier Area Transit door-to-door service program. The 30 days should be used to complete the qualification / application process with Collier Area Transit. Please contact a Customer Service Representative at 239-649-0228 for assistance.
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Q: What is an MSTU?
A: MSTU stands for Municipal Service Taxing Unit and it is a funding mechanism for community members to create, through approval of the Board of County Commissioners, a special taxing district to make improvements to their neighborhood and/or community area.
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Q: What kind of water does the County use for irrigating roadway landscaping?
A: Collier County department of Alternative Transportation Modes is diligent in using irrigation quality reused water on 80% of the roadway landscaping. The irrigation quality reclaimed water is with Florida standards for irrigation quality reuse.
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Q: How much water is used for irrigating the landscape in the medians?
A: 2.3 Mil gallons a week are used for irrigating the medians.
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Q: Who do I contact to report broken sprinkler systems in the landscape road medians?
A: Please contact Roger Dick at 252-8192 during regular business hours. During weekends, after business hours, and holidays please call 417-6320 and the call will be forwarded to a landscape team member to address. You can also email AltTransModes@colliergov.net.
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Q: Do you want to have a school bus shelter?
A: The Alternative Transportation Modes Department has received several inquiries from community members as to how can they acquire a school bus shelter for their schoolchildren. In conjunction with the GAC Land Trust committee, a reference document was developed. Click here to access information.
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Q: When do the buses run?
A: Most CAT routes have service between 6 a.m. and 7 p.m. Monday through Saturday, some routes begin service earlier and some end a little later. Refer to the individual route schedules CATMapTimeTables for specific times. There are also limited Sunday hours from 7 a.m. to 5 p.m. on most routes. Buses do not run on New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas Day. Click here to view bus routes.
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Q: Are any items or activities prohibited on the bus?
A: Collier Area Transit is not able to transport large items that would block the vehicle’s aisles, such as surfboards. Smoking, eating, drinking, the playing of loud radios or recorders, and the wearing of roller blades are prohibited.
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Q: Can riders bring a wheelchair or scooter on board?
A: Yes. CAT buses are equipped to transport wheelchairs and scooters for people with disabilities. Motorized equipment must be battery powered - gasoline powered chairs or scooters cannot be accommodated.
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Q: Are bicycles allowed on the bus?
A: Yes, but they must be transported using the bike rack located at the front of the bus.
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