At the advice of the Environmental Protection Agency and the Department of Homeland Security, information available on this web site regarding your public water supply is limited. If you have specific questions or concerns, please call the Water Department at 239.252.6245.
EFFECTIVE MARCH 15, 2010 SOUTH FLORIDA WATER MANAGEMENT DISTRICT WATER-USE RESTRICTIONS ARE RESCINDED. The Water Irrigation Ordinance of Collier County, ordinance number 2002-17, provides the guidelines for landscape irrigation and other outdoor water use for county residents and businesses. Click here to read the ordinance.
Click here to see current Water and Wastewater Rates Effective October 1, 2009.
Water Conservation
Don’t just tell me to save water, show me how! Click here for 50 ways to save water.
For 25 interesting facts about water, click here!
To learn what we as individuals can do to help "Save Water," please visit http://www.savewaterfl.com/.
If you have questions about the Collier County Water Department, need additional information, or would like to request a speaker for your next meeting or event, please email PublicUtilities@colliergov.net.
Water/Sewer Bill Payment
You have several options for making your utility payment:
1. You may pay your bill online using a Visa, MasterCard, American Express or Discover. Just log onto Your Account and follow the instructions.
2. Pay by phone using your Visa, MasterCard, American Express or Discover. Please call (239) 252-2380.
3. Mail the payment in the return payment envelope provided with your bill to P.O. Box 740748, Cincinnati, OH 45274-0748.
4. Pay in person at:
Utility Billing & Customer Service
4420 Mercantile, Naples, FL 34104
Hours of Operation: Monday-Friday, 8:00a.m. - 5:00p.m.
or use the drop box located at the same address
OR
North Collier Government Center
2335 Orange Blossom Drive, Naples, FL 34109
Hours of Operation: Monday-Friday, 9:00a.m. - 6:00p.m.
or use the drop box located at the same address
When paying in person, you may now use your debit card!
5. Apply for an automatic bank payment. You may do this in person at our front counter or print out the automatic bank payment form, complete, sign and mail the form to Utility Billing & Customer Service, 4420 Mercantile Ave., Naples, FL 34104. Click here for automatic bank authorization form.