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  • What flood zone am I in?

  • Can I track my application online?

  • Who takes care of the canals?

  • What is an NPDES MS4 Permit?

  • How can I learn more?

  • Does your division collect water samples? If so, where are the sampling sites?

  • Is there any Red Tide at the beach right now?

  • What Pollutes Stormwater Runoff the Most?

  • How many analyses are conducted in the laboratory? How many samples are collected?

  • What parameters does the Pollution Control Laboratory test for?

  • Is the field sampling program accredited to collect water samples?

  • How do I report a Pollution Complaint?

  • What is a Pollution Complaint?

  • What is the Wellfield Protection Program?

  • What changes in service are expected as a result of the Radio Road CAT facility construction?

  • Who can I call about swales / ditches that are not draining?

  • How do I let the Bus Operator know I want to get off the bus?

  • What is flag down service and how do I know if my route is designated as such?

  • How do I let the Bus Operator know that I want to take the bus?

  • What is flag down service and how do I know if my route is designated as such?

  • What should I do once I board the bus?

  • How do I let the Bus Operator know I want to get off the bus?

  • Where can I go to buy a CAT Smartcard?

  • Where can I find out about an item I lost on the bus or at the transfer facilities?

  • Can I take my pet on the bus?

  • Are bicycles allowed on the bus?

  • Can I bring my folding bike on the bus?

  • May I take a stroller or grocery cart on the bus?

  • Can riders bring a wheelchair or scooter on board?

  • Are any items or activities prohibited on the bus?

  • What is the Emergency Ride Home (ERH) Program?

  • Does Collier Area Transit operate on holidays?

  • Still need help or have a question?

  • How do I apply for Paratransit Service?

  • I use a wheelchair; doesn't that qualify me for door to door service?

  • What is an MSTU?

  • Can I leave my yard trash in the right-of-way to be picked up?

  • Where do I obtain a garage sale permit?

  • What is a Right-Of-Way?

  • Where do I obtain a Business Tax Receipt (home occupational license)?

  • Can I have customers come to the home?

  • Can I advertise my home business and place a sign at my home?

  • I own a vacant lot; can I run a business from there?

  • Where do I obtain a Business Tax Receipt (home occupational license)?

  • Can I have employees or volunteers come to my home?

  • Can I have deliveries of products to my home that are used for the business?

  • If I make something at my home for my business, where can I store my materials?

  • Do horse or livestock shelter/feeding structures need building permits?

  • Do horse or livestock shelter/feeding structures need building permits?

  • Do chicken or other fowl/poultry enclosures need building permits?

  • How do you create an MSTU?

  • How do I dispose of my Christmas tree if I live in a condominium or multi-family complex that has commercial service?

  • When can I set out my trash and recycle?

  • What are controlled substances?

  • Can I put household hazardous products into the trash or recycling carts?

  • Will recycling lower my garbage bill?

  • How do I set out my electronics, tires and vehicle batteries?

  • What is household hazardous product?

  • A House is being built on the lot next to my property; they seem to work into the night. What are the hours allowed to do construction?

  • My neighbor has gatherings every other weekend. Who can I call to report the music blasting in the middle of the night?

  • We live behind a commercial shopping center, the restaurants sometimes have a Live Band or a DJ, are they required to get any type of permit for the music?

  • Why do I have to obtain a garage sale permit?

  • How much does a garage sale permit cost?

  • How long is the garage sale permit good for?

  • Where can I place my garage sale signs?

  • My community would like to hold a collective garage sale. What do we need to submit for our permit?

  • How do I cancel or reschedule my garage sale?

  • Are garage sale permits approved per person or per address?

  • What if I don’t get a Garage Sale permit?

  • Why do you dewater and what is it? Does it hurt features of my own property?

  • What is a Right-Of-Way?

  • What do I need to put up a banner in front of my store?

  • What if I don’t get a permit before I start work on the addition to my home?

  • When do I need an Occupational License (Business Tax Receipt)?

  • What kind of animals can I keep as pets if I live in a Residential zoned area?

  • There's water standing on my property, what will the county do about it?

  • If I want to clear my vacant property, am I required to obtain a permit?

  • Is an Occupational License all that is needed? (an occupational license is now referred to as a business tax receipt)

  • I plan to open a business at a building that already has a sign displayed on the wall outside. Can I simply remove the previous tenant's advertisement and insert letters advertising my business?

  • My neighbor mows his lawn at 7:30 am. I work nights and can't sleep when the mower is going. Is there any ordinance that you can enforce to make him mow later in the day?

  • My neighbor sometimes parks the box truck for his landscaping business in his driveway. Is this allowed in my residentially zoned neighborhood?

  • My neighbor's dog barks all day long while they are at work. Can you do anything about that?

  • Is it true that I don’t have to apply for a permit unless the cost of my building is a certain amount?

  • If I purchase a property in Collier County that I later find has code violations that were committed by the previous owner, Am I responsible for the costs to correct them?

  • I plan to sell my house. How big can my "for sale" sign be?

  • I plan to hold a sidewalk sale in front of my store. What do I need?

  • Can I park my boat, boat trailer or camper at my house?

  • What kind of animals can I have in the Estates District?

  • Do I need a building permit to install or build a shed on my property?

  • Do I need a permit for a garage sale, lawn sale, and/or other temporary sale on my property?

  • To run a daycare at my home, do I need to obtain a Collier County permit?

  • Can I sell produce, flowers or other items along roads in Collier County?

  • I use reclaimed water, can I water anytime?

  • Do I have to give out my information when reporting a complaint?

  • Can I sell my car on the corner of my street?

  • Can I put a (fence, pipe, landscaping, and structure) in the drainage easement on my property? What do I need to do for permission?

  • Can I leave my furniture or appliances out in the right-of-way to be picked up?

  • Can I have a canopy or shade tent on my property and do I have to get a permit for this?

  • Can I plant vegetation along the roadside of my property?

  • Can I put my fence on the property line?

  • Can my guests from out of town stay in my motor home located on my property?

  • Can I leave my garbage can out in the right-of-way on non-pickup day?

  • Do I need a permit to add or repair a fence to my property?

  • Can I park on the grass or on the swale?

  • What is offered for adaptive recreation individuals?

  • I am certified for paratransit services in another state and I am relocating to Collier County, will my certification be accepted?

  • How are landscape projects selected?

  • Who maintains roadway medians?

  • What kind of water does the County use for irrigating roadway landscaping?

  • How is the Roadway Landscape irrigation controlled?

  • What is an MSTU?

  • How much water is used for irrigating the landscape in the medians?

  • What is the cost for a beach parking pass?

  • What is your withdrawl policy?

  • Can I volunteer for a Park program or event?

  • What is the Cold Weather Policy for County pools?

  • Why can't I fill in the ditch using a pipe so I can expand my yard?

  • What can I do if my neighbor's higher elevation is causing flooding onto my property?

  • Who is responsible for sidewalk repairs?

  • Who do I contact about weed removal from canals and lakes?

  • What is Collier County's responsibility regarding drainage culverts?

  • Who do I contact to determine if a road is considered public or private?

  • Why is there standing water in my road side ditch?

  • Who do I contact regarding street light issues?

  • Who do I contact regarding sign issues?

  • How do I request a speed limit change?

  • How do I get a signal installed or removed?

  • What is the maximum width for a residential driveway?

  • When do I need a Right-of-Way permit?

  • What are the requirements to apply for a Right-of-Way permit?

  • Is Logan Boulevard going to be extended from Immokalee Road to Bonita Beach Road?

  • Is there going to be a connection to I-75 from Everglades Boulevard?

  • Who do I contact to report broken sprinkler systems in the landscape road medians?

  • Can a Marco Express 30 day pass be used freely on all other bus routes?

  • Why isn't more road work done at night?

  • What is the status on the Vanderbilt Beach Extension project?

  • Am I required to pay impact fees if I enclose my lanai?

  • Am I required to pay impact fees for a guest house?

  • Am I required to pay impact fees if I convert my garage to a room?

  • Am I required to pay impact fees for a residential detached garage or shed?

  • When are impact fees for a building permit required to be paid?

  • Once a home is torn down, how long do I have to rebuild in order to retain the impact fee credit for the original home?

  • Am I required to pay impact fees if there was a home previously on the property?

  • When will my road be paved?

  • What makes a property a good candidate for the Program?

  • How will the Program pay for properties?

  • How much will the County pay for properties?

  • Who decides which properties will be bought?

  • Will the public have access to these lands?

  • How do I voice my opinion?

  • How are properties selected to enter the Program?

  • Who is required to remove exotics from their property?

  • Do I need a vegetation permit to remove exotic vegetation?

  • Can I get a permit to clear exotics off my vacant lot if I have wetlands on site?

  • When do I need a vegetation permit?

  • What do I need to submit with a Vegetation Permit application?

  • What is the processing fee for a vegetation permit?

  • How long does it take to get a Vegetation Removal Permit?

  • Can I clear my lot if I have wetlands onsite?

  • What is a Right-Of-Way?

  • How much does a Vehicle on the Beach Permit cost?

  • When is sea turtle nesting season?

  • Transfer of Development Rights (TDR) Receiving Site Qualifications Criteria

  • Where can TDR Credits be used?

  • What is the maximum density that I can achieve on a RFMU District, Receiving Land Parcel?

  • Is "Clustering" required as part of the TDR program?

  • How much Receiving Land does one need to be eligible for TDR redemption?

  • Are there any emergency preparedness issues to take into consideration when contemplating development in Receiving Land?

  • If I purchase TDR Credits, am I the only one who can use them?

  • How long is a purchased, but unused, TDR credit good for?

  • Can I use TDR Credits from any RFMU, Sending Land location?

  • How do I do purchase TDR Credits?

  • Design Standards

  • Are there any permitted or conditional uses allowed in the RFMU District Sending Lands?

  • What if I have already cleared my property for agricultural operations (farming, ranching, horticultural operations, etc.)?

  • Are there any conditions for Severing TDR Credits?

  • What if my property is within 1-mile of the County’s designated Urban Boundary?

  • Does the creation of TDR Credits from Sending Lands require the permission of Collier County?

  • How do property owners sell their TDR credits?

  • What if I don’t want to participate in the County’s TDR program?

  • If I already have a dwelling unit on my property, can I still participate in Collier County’s TDR Program?

  • Where can I redeem my TDR Credits?

  • What are TDR Bonus Credits?

  • What is the benefit of owning private property in the Sending Lands?

  • What is the residential density within the designated Sending Lands?

  • How many TDR Credits can I sell or transfer?

  • Who can I call about flooding caused by a construction site?

  • Who can I call about polluted water from a construction site?

  • Who can I call about maintenance of a canal (weeds, washouts, debris)?

  • Do I have to give out my information when reporting a complaint?

  • What is being sprayed in the ditch to kill the weeds?

  • Can I run a business from my home in Collier County?

  • What do I need to do to install a pipe in the roadside swale or driveway in front of my property?

  • Who do I call to report dumping?

  • Is residential recycling mandatory in Collier County?

  • What do I do with cardboard boxes?

  • If I just moved into a newly constructed home, how do I get a trash and recycling cart(s) or additional recycling cart(s)?

  • What size recycling cart can I get?

  • What size trash cart can I get?

  • Which day is my recycling collected?

  • What is bulky item collection?

  • What items can I put into my residential curbside recycling (yellow top) container?

  • How should I prepare my recyclables for residential curbside collection?

  • How do I recycle if I live in a condominium or multi-family complex that has commercial service?

  • How do I recycle plastic grocery bags, egg cartons, and food trays?

  • What can I do with styrofoam packing peanuts?

  • Where can I take large amounts of cardboard for recycling?

  • What is a household hazardous product?

  • How do I set out my electronics, tires and vehicle batteries?

  • What is bulky item collection?

  • What do I do with my bulky items and appliances?

  • How do I set out my yard waste?

  • How do I dispose of my Christmas tree if I have residential curbside service?

  • Who can use the Recycling Drop-off centers?

  • What items can be taken to a recycling drop-off center?

  • Where are the Recycling Drop-off centers located and when are they open?

  • What do I do if all my trash won't fit in my trash cart?

  • Is organic waste included in the ordinance as a recyclable material?

  • How should I prepare my trash for collection?

  • Where can I find additional information about recycling?

  • Where should I store my household hazardous products?

  • How do I get rid of my household hazardous products?

  • How do I get rid of unwanted residential pharmaceuticals and sharps?

  • How do I set out my yard waste?

  • If I move out of my home, what do I do with the trash or recycling carts?

  • Can I get a second recycling cart and how much will it cost?

  • Can I put household hazardous products into the trash or recycling carts?

  • Are there any days my trash or recycle carts will not be collected?

  • What do I do with my bulky items and appliances?

  • What do I do if all my trash won’t fit in my trash cart?

  • How can I contact the Right-of-Way Acquisition Office directly?

  • Where can I find information on road projects that are in design?

  • I live on a private road and pay taxes, why won't the County pave/repair my road?

  • How can I get a pot-hole fixed?

  • How often will my road be graded?

  • My culvert pipe is stopped up, how can I get it opened?

  • There's water standing in my swales/ditch, what will the county do about it?

  • How often are the right-of-ways mowed in the rural areas of Collier County?

  • There's litter all over the road, who do I call to get it removed?

  • What are the traffic cameras at some intersections used for? Are they there to catch speeders or red light runners?

  • What is done with the video from the cameras? Is it saved to videotape or some other format?

  • What is the purpose of the black rubber hoses that are sometimes laid across roads?

  • How can I obtain a copy of the latest traffic count data for Collier County?

  • What should I take to the Housing & Human Services Department when I apply for my deferral?

  • Who pays to record the lien?

  • How do I qualify for this loan?

  • Will Collier County assign a contractor to perform the Rehabilitation Repair work?

  • Are there any restrictions as to where the property may be located?

  • Should I make an appointment for Collier County Social Services?

  • Do you help with prescriptions?

  • Do you provide any sort of cash assistance?

  • Can you provide me with food stamps?

  • Can you assist me with my rent/mortgage payment?

  • Can you provide assistance with cremation?

  • How are services funded for Collier County Services for Seniors?

  • What are the requirements for receiving services from Collier County Services for Seniors?

  • My elderly parent/friend is beginning to have difficulty with everyday chores and tasks at home. What are some program options to assist seniors who live at home?

  • My elderly parent/friend is no longer capable of living alone. What are some of the housing options and how do I find them?

  • I live outside of Florida and I would like to know about resources available for my elderly parents who live in Southwest Florida.

  • What are corridor studies?

  • What happens at the end of corridor study?

  • How can I get traffic calming on my street?

  • If my street meets the minimal criteria and all the residents want the calming devices, will you install the humps right away?

  • I live in the Estates on a dead-end road; do you do traffic calming in the Estates?

  • What is “checkbook” concurrency?

  • How and when does the county make a transportation concurrency determination for a proposed new development?

  • How can I find out how much reserve trip capacity is remaining on the roads affected by my proposed new development?

  • What is a Transportation Concurrency Management Area (TCMA) and what is a Transportation Concurrency Exception Area (TCEA)?

  • Who are the members of the Collier MPO?

  • What are the committees of the MPO?

  • Can we rent Parks' facilities such as pavilions?

  • How do I sign up or sign my child up for programs?

  • What are the setbacks for my lot?

  • What are the current codes that you are operating under?

  • Do I need a Permit to Erect / Replace a Fence?

  • Is an autopsy always required?

  • What benefits are derived from an autopsy?

  • Does an autopsy interfere with viewing and funeral arrangements?

  • What about organ and tissue donation?

  • What happens during an investigation?

  • Why is an investigation necessary?

  • When do the buses run?

  • Are bicycles allowed on the bus?

  • Where can I pick up a system map?

  • How much is bus fare?

  • Are bus passes available?

  • Can I rent out a room that is located in my home?